Privacy Policy

1. Introduction

EVERIFI, operated by TITA ("we", "our", or "us"), is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our verification services through messaging platforms.

2. Information We Collect

We collect information that you provide directly to us when using our services:

• Identity verification data (NIN, BVN, etc.)
• Document images and scans
• Vehicle registration information
• Contact information (phone number, WhatsApp ID)
• Transaction history and verification records
• Communication data from messaging platforms

3. How We Use Your Information

We use the information we collect to:

• Provide verification services and process your requests
• Verify the authenticity of documents and identities
• Communicate with you about your verification requests
• Improve our AI verification algorithms
• Comply with legal obligations and prevent fraud
• Provide customer support and respond to inquiries

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for all sensitive data transmissions
• Secure storage with encrypted databases
• Regular security audits and vulnerability assessments
• Limited access controls for employee data handling
• Automated data retention and deletion policies

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

• With authorized verification partners and databases (with your consent)
• With service providers who assist in our operations
• When required by law or legal process
• To protect rights, safety, or property of EVERIFI or others

6. Your Privacy Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Nigeria Data Protection Bureau

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Verification records are typically retained for 7 years in compliance with financial regulations.

8. Third-Party Services

EVERIFI operates through third-party messaging platforms (such as WhatsApp). Please review the privacy policies of these platforms as they have their own data collection and usage practices.

9. Children's Privacy

EVERIFI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: